Frequently Asked Questions

How do I find my ring size?

Visit any boutique for a complimentary sizing, or follow our printable ring-sizer guide. Most orders include one complimentary resize.

Do you provide certificates?

Yes — diamonds over 0.50ct and all gold bars ship with an independent certification or assay card.

Can I engrave a piece?

Absolutely. Complimentary engraving is available on select pendants, bracelets and cufflinks.

Do you buy back or trade in gold?

Yes, we offer a buy-back programme for our own pieces. Contact concierge for a valuation.